"We were delighted with the course you ran and felt that it met our personal safety awareness training needs. In particular it reminded us that to do a job well also includes the need to do it safely, so much so that officers felt confident enough to report ‘near miss’ incidents in subsequent shifts so that we could warn other staff.

The council staff are often in a potentially confrontational situation and often work late at night or early morning where aggression and or alcohol may be a factor influencing the people they meet. 

The primary aims of the workshop were to advise staff of issues and techniques they could use to keep them safe and to increase staff awareness of threats that they might face. In all of these areas the course was highly successful. 

Despite being about a very serious subject the workshops were delivered by Robert in a relevant,  light-hearted, interesting and amusing manner which both relaxed delegates and encouraged participation and openness on the issues. 

Thank you for all your interest and hard work."

Eartha Davis
Environmental Protection 

Tower Hamlets Council