Training because your safety comes first
Tel: 01452 751 276
Do you or your staff need to prevent and
manage Anger, Aggression or Violence?
If you, your staff or your organisation need help with...
Managing anger - either clients,
customers or that of your staff members.
verbal aggression in face to face situations or via the
The prevention of or dealing with physical threats and assaults from
customers or clients (including when there is a duty of care i.e. Schools, Hospitals,
If you or
your staff have...
Ever been threatened or felt
Ever been physically
Ever had to deal with someone who is justtoo angry?
If anger, aggression or violence is getting in the way of providing an efficient service or
having a harmonious workplace, then decide that it is time to stop unacceptable and
damaging behaviour and contact us now...
Details ofProtecticscourses are available
on this website. Alternatively, if you need an immediate
answer, act now and call 01452 751 276 and we can discuss your specific
Our training courses and coach and trainer
training courses will help you to improve security, develop your people, reduce
sickness leave and staff turnover, reduce the chance of litigation or criminal charges against
your organisation and increase productivity and
NOTE: Training can take
place anywhere that is convenient for you - Worldwide.
The following testimonial was received after we designed and delivered Personal
Safety Workshops for staff that had a variety of challenges to face.
"We were delighted with the course you ran and felt that it met our
personal safety awareness training needs. In particular it reminded us that
to do a job well also includes the need to do it safely, so much so that
officers felt confident enough to report ‘near miss’ incidents in subsequent
shifts so that we could warn other staff.
The council staff are often in a
potentially confrontational situation and often work late at night or early morning
where aggression and or alcohol may be a factor influencing the people they
The primary aims of the workshop
were to advise staff of issues and techniques they could use to keep them safe and
to increase staff awareness of threats that they might face. In all of these areas
the course was highly successful.
Despite being about a very
serious subject the workshops were delivered by Robert in a relevant,
light-hearted, interesting and amusing manner which both relaxed delegates
and encouraged participation and openness on the
Thank you for all your interest and hard
Tower Hamlets Council
"Just thought you would like to know that I met a
couple of the people who attended your course last week and they were raving
B Tankel - Course organiser.
MD & Lead
The MD & Lead Trainer is Robert Agar-Hutton. Robert
has over 22 years of experience in designing and delivering courses on the
management of Anger, Aggression and Violence and is the author of the book
"How To Deal With Verbal Aggression"