Newsletter       
Protectics Logo - Click to return to Homepage.

  Homepage                  

  Courses                       

  Trainer certification    

  Consultancy services   

  Products                      

  Read and listen           

  Newsletter, links & fun

  About Protectics          

  Testimonials               

  Risks and benefits       

  Contact details            

  F.A.Q.                          

  On-line booking          

  Search website           

  
Your safety matters...
  
Printable plain text version of this page.

 

B•Tect delegate comments:  
   
   
 

These are the comments of all nine of the delegates at a B•Tect course run in September 2006. The comments are as written, complete and UNEDITED. The originals are available for inspection at our offices. In a few instances we have added explanatory text in brackets and italics (like this).

 
Question 1 - Confidence in your ability to deal with aggressive behaviour?
     Delegate No:   
 1 
 2 
 3 
 4 
 5 
 6 
 7 
 8 
 9 
   
 
     More confident      
     About the same                           
     Less confident                        

Question 2 - Actual ability (in terms of skills) to deal with aggressive behaviour?

     Delegate No:   
 1 
 2 
 3 
 4 
 5 
 6 
 7 
 8 
 9 
   
 
     More ability         
     About the same                           
     Less ability                           
Question 3 - Overall, has the course Exceeded, Met or Fallen short of your expectations?
     Delegate No:   
 1 
 2 
 3 
 4 
 5 
 6 
 7 
 8 
 9 
 
     Exceeded           
     Met                         
     Fallen short                           
Question 4 - Give a short reason for your answer to question 3.
     Delegate 1 Did not know what to expect. 
     Delegate 2 Presentation was excellent.
     Delegate 3 I have exceeded to deal with challenging behaviour.
     Delegate 4 The training was very good.
     Delegate 5 The course was very informative.
     Delegate 6 To learn about different skills if I get into this situation.
     Delegate 7 Covered far more that I thought it would.
     Delegate 8 The course has enabled me to carry out my work appropriately
     Delegate 9 Very good and interesting.
Question 5 - List one or more things that you enjoyed about the course.
     Delegate 1 Skills to better performance! And to "rescue" myself safely.
     Delegate 2 Robert made the course enjoyable and also very thorough. (The tutor.)
     Delegate 3 To deal with aggressive behaviour.
     Delegate 4 Enjoyed the hands on. On how to deal with aggressive behaviour.
     Delegate 5 Robert kept us interested. (The tutor.)
     Delegate 6 Learning about the different technique.
     Delegate 7 It wasn't boring.
     Delegate 8 Interaction with peers.
     Delegate 9 To show the right and wrong way to handle the client.
Question 6 - List one or more things that you think could be altered or improved.
     Delegate 1  -  
     Delegate 2 N/A
     Delegate 3 Regular training.
     Delegate 4  -
     Delegate 5 More information with regards to things that can be done in cars/vans. (Some of the staff on this course escort people in vehicles.)
     Delegate 6 None.  
     Delegate 7  -  
     Delegate 8  -
     Delegate 9  -
Question 7 - Any other comments.
     Delegate 1 Very useful should attend every 6 month!!
     Delegate 2 Well presented and explained fully in all areas.
     Delegate 3  -  
     Delegate 4  -   
     Delegate 5  -  
     Delegate 6 Very interesting and I have learned a lot in this course.  
     Delegate 7  -
     Delegate 8 Enjoyed the course very much look forward to the next.
     Delegate 9  -
     
To return to main B•Tect course details page click here.
   
To return to testimonials page click here.
 
To book a B•Tect training course for your organisation, call 0161 341 0003 now.
Your safety matters...  Call...  Protectics.
   
Contact Details Legal & Copyright Notice Confidentiality HOMEPAGE Previous page
     Sitemap