| Question
1 - Confidence in your ability to deal with aggressive
behaviour? |
| Delegate
No: |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
|
|
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| More confident |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|
| About the same |
|
|
|
|
|
|
|
|
|
|
|
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| Less confident |
|
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|
Question
2 - Actual ability (in terms of skills) to deal with aggressive
behaviour?
|
| Delegate No: |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
|
|
|
| More ability |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
|
|
| About the same |
|
|
|
|
|
|
|
|
|
|
|
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| Less ability |
|
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|
| Question
3 - Overall, has the course Exceeded, Met or Fallen
short of your expectations? |
| Delegate No: |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
|
|
|
| Exceeded |
 |
 |
 |
 |
 |
|
 |
 |
 |
|
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| Met |
|
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|
 |
|
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| Fallen short |
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| Question
4 - Give a short reason for your answer to question
3. |
| Delegate
1 |
Did
not know what to expect. |
| Delegate
2 |
Presentation
was excellent. |
| Delegate
3 |
I
have exceeded to deal with challenging behaviour. |
| Delegate
4 |
The
training was very good. |
| Delegate
5 |
The
course was very informative. |
| Delegate
6 |
To
learn about different skills if I get into this situation. |
| Delegate
7 |
Covered
far more that I thought it would. |
| Delegate
8 |
The
course has enabled me to carry out my work appropriately |
| Delegate
9 |
Very
good and interesting. |
| Question
5 - List one or more things that you enjoyed about
the course. |
| Delegate
1 |
Skills
to better performance! And to "rescue" myself safely. |
| Delegate
2 |
Robert
made the course enjoyable and also very thorough. (The tutor.) |
| Delegate
3 |
To
deal with aggressive behaviour. |
| Delegate
4 |
Enjoyed
the hands on. On how to deal with aggressive behaviour. |
| Delegate
5 |
Robert
kept us interested. (The tutor.) |
| Delegate
6 |
Learning
about the different technique. |
| Delegate
7 |
It
wasn't boring. |
| Delegate
8 |
Interaction
with peers. |
| Delegate
9 |
To
show the right and wrong way to handle the client. |
| Question
6 - List one or more things that you think could be
altered or improved. |
| Delegate
1 |
- |
|
| Delegate
2 |
N/A |
| Delegate
3 |
Regular
training. |
| Delegate
4 |
- |
| Delegate
5 |
More
information with regards to things that can be done in cars/vans.
(Some
of the staff on this course escort people in vehicles.) |
| Delegate
6 |
None. |
|
| Delegate
7 |
- |
|
| Delegate
8 |
- |
| Delegate
9 |
- |
| Question
7 - Any other comments. |
| Delegate
1 |
Very
useful should attend every 6 month!! |
| Delegate
2 |
Well
presented and explained fully in all areas. |
| Delegate
3 |
- |
|
| Delegate
4 |
- |
|
| Delegate
5 |
- |
|
| Delegate
6 |
Very
interesting and I have learned a lot in this course. |
|
| Delegate
7 |
- |
| Delegate
8 |
Enjoyed
the course very much look forward to the next. |
| Delegate
9 |
- |
| |
|
|
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return to main B•Tect course details page click here.
To return to testimonials page click here. |