| Would you like to know... |
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• |
What are the three causes of Anger? |
| |
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What are the four types of Anger? |
| and most importantly... |
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What are the three primary ways of dealing with verbal aggression? |
| Learn facts and techniques that can help you... |
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What are the five ways of understanding the meaning behind what
people say? |
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The four best non-verbal defensive strategies. |
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The four critical verbal defensive strategies. |
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How you can cope with people who swear. |
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How to deal with telephone aggression. |
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What is the most important thing to remember in a face-to-face
situation? |
All of the above and much much more is covered in
easy to understand detail. This book will teach YOU how to deal with
Verbal Aggression. |
The book is an interactive workbook which is easy to understand and
packed full of information and methods that will help to keep you
safe. |